How will AiraPay reconcile my sales?
AiraPay will send you a Daily Settlement Report and we would reconcile your sales based on that report.
How do I change my bank account details?
You have to officially write in on your official letterhead to instruct us to change bank account details
I’ve just started using AiraPay. When will I start receiving my first settlement?
Our settlements will be done within two (2) working days (or more depending on our internal risk assessment of your company profile) from the date of the Daily Settlement Reports
What is the payment reconciliation schedule?
T+2 or more depending on our internal risk assessment of your company profile.
Can I make changes to my reconciliation schedule?
All changes have to be confirmed by AiraPay Fintech Sdn Bhd
Are there any minimum amount to reach for the settlement to be credited?
I haven’t reached the minimum amount, can I still get my money?
Yes you may request but there will be a charge of RM1.00 per withdrawal
I didn’t receive my settlement. Why is this happening?
Your settlement amount is below the minimum threshold of RM100.00